Slow problems

Good Morning, The site https://kobo.humanitarianresponse.info/ does not load is presenting too many slow problems. Can you please check. Thank you very much.

Hi @FelipeMartinez,

Welcome to the community! Kindly please be informed that the issue has been shared with our developers and our developers are looking at it.

Have a great day!

Many Thanks

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@Kal_Lam hope you ared doing well. Any news about the collapse of https://kobo.humanitarianresponse.info?

@Kal_Lam Failed to execute ‘transaction’ on ‘IDBDatabase’: The database connection is closing. Can you help on how to address this?

Hi,
Can you provide more information about what you are seeing?

Stephane

Hi Felipe,
I have notified our technical team on the same and we should get back to you when this is resolved.
Stephane

Many thanks! I will be waiting for the answer.

Hi @FelipeMartinez,

The issues should have solved at the moment. Could you kindly please confirm.

Have a great day!

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I am getting the same error on one of the enumerator’s phones. However, its working fine for me please advise.

Hi @eeshatariq
Can you ask the user to try changing their network connection? This may be due to slow connectivity on their end. Do you have other users within the same geographical area as the user? Kindly assess if the problem also exists with the users.

Stephane

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