Someone delete unintentionally my project from my account, I can’t access media files by the link on excel exported from the project

User Support Data Management
1

Hi Kal Lam,
Someone delete unintentionally my project from my account, I can’t access media files by the link on excel exported from the project.
Below the information :
username : xxxxxxx
Project name : Fiche d’enquête ménage – Zone sonore
Server : https://kf.kobotoolbox.org

thank you for your help

3

Welcome back to the community, @mirado! I’m sorry to inform you that I’ve checked our system’s trash, but I couldn’t find any deleted projects associated with your account.