We have a data collector using KoboCollect v1.25.1 on a Galaxy Tablet A (Model number: SM-T295). The survey form he is trying to upload to is currently deployed on the kobo.humanitarianresponse server. This is his first attempt uploading 32 finalized forms. We have had other users on the same account able to upload forms from their device. When he has tried to upload saved forms he has gotten this error:
Error: SSL handshake aborted: ssl=0xyb127fbb88: I/O error during system call, Connection reset by peer
Would you mind checking the date and time of your device? Also please ensure that your device is properly connected to the net. Kindly please reach us back on what happens.
Dear Kal_Lam
Am facing the same issue while uploading submissions Connection reset by peer image Any suggestions on what might be going on or other information we should provide to help solve this issue?
Welcome to the community, @Marycox! Would you mind cloning this project as a new dummy project, collect some dummy response for the dummy project and then try submitting the dummy response to the dummy project? Let’s see what happens then.