Start and End time

hi. greetings from Kathmandu. it took more than 30 mins to complete the data entry but calculated time is 3-4 mins from start and end. please suggest. it is urgent for us.

I am having similar issue. It took more than 30 mins to complete the data entry whereas it was only 3 mins +/- while time is calculated from start and end. Please suggest. It is urgent.

Welcome to the community, @shusil! Maybe this post discussed previously should help you solve your issue:

Dear @Kal_Lam,
Might be helpful to add the _index _parent_index information in the support article (repeat / groups) ?
Kind regards

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Hi. I don’t know if I am able to explain my problem. Did anyone experience issue with the time? Time recorded in the start and end columns do not give exact time that we spent in the survey.

Thanking you.

@shusil, could you share with us the following through a private message:

  • Username
  • Project name
  • Server

Also, please provide us the _id for those submissions/records where the start and end time are an issue.