I keep receiving this error message when I try to edit and submit a submission:
Submission Failed
The data server for your form or the Enketo server is down. Please try again later or contact support@kobotoolbox.org . (500)
I am using the humanitarian server. I am the owner of the project.
Welcome to the community, @bpissaris1 ! Could you check if the network connection is OK? In addition, please also check your project is still there on the server (deployed).
The network connection is ok and the project is still on the server. I have users submitting new surveys daily.
I am trying to edit a user’s submission to fix a data entry error.
@bpissaris1 , are you the admin owner of the project or was it a project that was shared with you?
Dear Kal_Lam
I am the owner and creator of the project.
@bpissaris1 , would you mind sharing the following information through a private message so that I could have a closer look at your case:
Username
Project name
Server
Note: You could share with me a private message as outlined in the post discussed previously:
Hi @Lavinia ,
You could send a private message to a user in the community forum as follows:
Step 1: Select the Reply button as boxed in red below.
[Image 1]
Step 2: Select the Reply button once again, but now from this place as shown in the image below.
[Image 2]
Step 3: Now select New Message as shown in the image below.
[Image 3]
Have a great day!
@bpissaris1 , is it OK if I make a dummy entry and try editing the same to see how it behaves?
Yes okay. Use 888888 for the user id and CDS number fields but this will not pull any information from the media file.
Kal_Lam
January 13, 2023, 9:34am
10
@bpissaris1 , I was able to make a dummy submission and was also able to edit the submission.
FYR: Here is the dummy entry I made:
And this is a sample of the edits I made:
I did this with Chrome
in Windows 11 OS
.
Feel free to delete my dummy response which i submitted for testing.
Dear Kal_Lam,
I saw your dummy file and was able to edit it myself.
I am having trouble with this particular record.
If you load the record below and scroll down to section B of the survey, you will see that there is a data entry error. I am trying to change the Murid Individual number from 128951 to 128921. I use pull data to retrieve information from the media file. I think this is part of the problem.
Kal_Lam
January 15, 2023, 1:50pm
12
@bpissaris1 , could you share with me the _id
for this case?
Kal_Lam
January 16, 2023, 3:16am
14
@bpissaris1 , I was able to change it. FYR:
But at the same time, it seems like you are trying to reference the information within a repeat group using the pulldata function. In this case i would advise you go through this post discussed previously:
Hi @dwaimah
I am glad that we are on the same page as regards the conversion from long to wide format prior to pulling the data as explained in post number 4.
To specifically execute the calculation
I would provide an overall logic that should guide you in the process. I suggest that you try the implementation and then send in the XLS form with dummy data so that we can perfect it.
Logic 1: You can always get what repeat position you are in using the position(…) function
Logic 2: Using the…