"Submission has been deleted"

Please see the following screen gif:

kobo_submission_has_been_deleted_compressed

REST service failed for multiple submissions for a form yesterday evening. On inspection today morning, this “Submission has been deleted” is shown for those submissions.

The submissions do not show in the form data, although they were successfully submitted by the user yesterday. And these submissions have not been manually deleted.

This is the first time that such a message has appeared in REST services.

Can anyone help to resolve this issue? Has anyone else encountered this problem?

@aaj, please note that we’re currently working on a fix for this issue. We’ll keep you updated and let you know as soon as it’s resolved.

@Kal_Lam, submissions made today have been successful up till now, including their REST service posts. Can we continue making submissions while this issue is being fixed? Thanks

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Yes, please! Keep continuing your work!

Hi @aaj,

Please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding.

Feel free to reach out again if the issue persists.

Thank you @Kal_Lam

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