Submission Limit for Professional Plan

Hallo,

may I ask about Professional plan.
Submission limit 25k/month.
if I payment for 2 month (October and November), in October i have 20k submissions, and next November 10k submission, so total 30k submission in 2 months…
It’s allowed??
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Thank you…

@Apry, yes if your submissions does not exceed the threshold provided by the system, you should have no issues.

Feel free to us reach back for any other queires.

i have payment for professional plan 4 month (august, sept, oct, nov), with submissions total:
aug = 5k
sept = 10k new submissions
oct = 6k new submissions
total = 21k (accumulation 3 month)

will I get a notification over limit??
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@Apry, could you kindly reach us to info@kobotoolbox.org for any payments related issues? We would be able to help you out there.

yes, i do.
waiting response from Julia.

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It’s been more than 2 days and there has been no reply from Julia.
Please help.

Thank you…

@Apry, your issue must have already been resolved. However, if not, kindly let me know, and I can expedite your case. Thank you for your kind understanding!

yes, thank you.
next month i will payment again, thank you.

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