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Big Data Collection
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2
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7
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February 4, 2026
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Can’t upgrade my plan
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11
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53
|
January 12, 2026
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Username metadata returns “username not found” in webforms – preventing user-based access control
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1
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11
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December 15, 2025
|
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Promotion code
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1
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29
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October 17, 2025
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View my payments and statement
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1
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18
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September 14, 2025
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Cannot free up space by deleting submissions
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4
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78
|
September 5, 2025
|
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Regarding Increase Submission Limit to 18,000 with 5 GB Add-on
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1
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29
|
August 9, 2025
|
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Did I loose forms since I did not upgrade on time?
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1
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28
|
August 6, 2025
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Is this feature available on the community plan?
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1
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18
|
June 28, 2025
|
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Kobo invoices
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1
|
28
|
June 17, 2025
|
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Bugged number of submissions
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4
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33
|
May 29, 2025
|
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Higher Education Community Vendor Assessment Toolkit (HECVAT)
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2
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36
|
May 19, 2025
|
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How do I subscribe the Professional Plan?
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|
1
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14
|
May 19, 2025
|
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Subscription
|
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2
|
48
|
October 8, 2024
|
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You have reached the monthly submissions limit
|
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1
|
38
|
May 11, 2025
|
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As a Professional Plan user, where to get "Direct User Support"?
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1
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31
|
April 29, 2025
|
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Support technique
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1
|
39
|
March 25, 2025
|
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Can't access past invoices since I have the free account now
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4
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27
|
March 21, 2025
|
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How to buy paid version of Kobotool box?
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3
|
81
|
March 11, 2025
|
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User license
|
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1
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17
|
March 5, 2025
|
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Usage option is not showing in my Account Settings
|
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1
|
20
|
March 4, 2025
|
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Received this message "yearly storage limits"
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1
|
102
|
June 25, 2024
|
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Inquiry About Data Retention After Subscription Expiration
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1
|
49
|
February 11, 2025
|
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Number of responses
|
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2
|
53
|
February 6, 2025
|
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5,000 response limit when sharing survey
|
|
1
|
50
|
January 27, 2025
|
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Professional plan submission limits
|
|
1
|
30
|
January 15, 2025
|
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Upgrading to Kobo Professional Plan
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|
1
|
21
|
January 9, 2025
|
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What to do after free forms quota exhausted?
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3
|
46
|
January 3, 2025
|
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Request for invoice
|
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1
|
67
|
December 31, 2024
|
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Submission count in monthly plan
|
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3
|
24
|
December 19, 2024
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