|
Big Data Collection
|
|
2
|
5
|
February 4, 2026
|
|
Can’t upgrade my plan
|
|
12
|
49
|
January 20, 2026
|
|
Username metadata returns “username not found” in webforms – preventing user-based access control
|
|
1
|
11
|
December 15, 2025
|
|
Promotion code
|
|
1
|
27
|
October 17, 2025
|
|
View my payments and statement
|
|
1
|
15
|
September 14, 2025
|
|
Cannot free up space by deleting submissions
|
|
4
|
76
|
September 5, 2025
|
|
Regarding Increase Submission Limit to 18,000 with 5 GB Add-on
|
|
1
|
25
|
August 9, 2025
|
|
Did I loose forms since I did not upgrade on time?
|
|
1
|
26
|
August 6, 2025
|
|
Is this feature available on the community plan?
|
|
1
|
16
|
June 28, 2025
|
|
Kobo invoices
|
|
1
|
28
|
June 17, 2025
|
|
Bugged number of submissions
|
|
4
|
32
|
May 29, 2025
|
|
Higher Education Community Vendor Assessment Toolkit (HECVAT)
|
|
2
|
35
|
May 19, 2025
|
|
How do I subscribe the Professional Plan?
|
|
1
|
14
|
May 19, 2025
|
|
Subscription
|
|
2
|
48
|
October 8, 2024
|
|
You have reached the monthly submissions limit
|
|
1
|
36
|
May 11, 2025
|
|
As a Professional Plan user, where to get "Direct User Support"?
|
|
1
|
31
|
April 29, 2025
|
|
Support technique
|
|
1
|
38
|
March 25, 2025
|
|
Can't access past invoices since I have the free account now
|
|
4
|
24
|
March 21, 2025
|
|
How to buy paid version of Kobotool box?
|
|
3
|
78
|
March 11, 2025
|
|
User license
|
|
1
|
17
|
March 5, 2025
|
|
Usage option is not showing in my Account Settings
|
|
1
|
19
|
March 4, 2025
|
|
Received this message "yearly storage limits"
|
|
1
|
101
|
June 25, 2024
|
|
Inquiry About Data Retention After Subscription Expiration
|
|
1
|
48
|
February 11, 2025
|
|
Number of responses
|
|
2
|
51
|
February 6, 2025
|
|
5,000 response limit when sharing survey
|
|
1
|
49
|
January 27, 2025
|
|
Professional plan submission limits
|
|
1
|
28
|
January 15, 2025
|
|
Upgrading to Kobo Professional Plan
|
|
1
|
21
|
January 9, 2025
|
|
What to do after free forms quota exhausted?
|
|
3
|
46
|
January 3, 2025
|
|
Request for invoice
|
|
1
|
65
|
December 31, 2024
|
|
Submission count in monthly plan
|
|
3
|
24
|
December 19, 2024
|
