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Card declined after OTP verification when purchasing Pro plan
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6
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55
|
June 21, 2026
|
|
Promotion code
|
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2
|
65
|
June 11, 2026
|
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Issues whit the plans
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1
|
33
|
May 21, 2026
|
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Submission limit reached after 10,000 records – humanitarian project in Tanzania
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3
|
61
|
April 13, 2026
|
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Big Data Collection
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2
|
24
|
February 4, 2026
|
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Can’t upgrade my plan
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11
|
90
|
January 12, 2026
|
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Username metadata returns “username not found” in webforms – preventing user-based access control
|
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1
|
19
|
December 15, 2025
|
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View my payments and statement
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1
|
31
|
September 14, 2025
|
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Cannot free up space by deleting submissions
|
|
4
|
102
|
September 5, 2025
|
|
Regarding Increase Submission Limit to 18,000 with 5 GB Add-on
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|
1
|
43
|
August 9, 2025
|
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Did I loose forms since I did not upgrade on time?
|
|
1
|
37
|
August 6, 2025
|
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Is this feature available on the community plan?
|
|
1
|
26
|
June 28, 2025
|
|
Kobo invoices
|
|
1
|
44
|
June 17, 2025
|
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Bugged number of submissions
|
|
4
|
52
|
May 29, 2025
|
|
Higher Education Community Vendor Assessment Toolkit (HECVAT)
|
|
2
|
42
|
May 19, 2025
|
|
How do I subscribe the Professional Plan?
|
|
1
|
28
|
May 19, 2025
|
|
Subscription
|
|
2
|
49
|
October 8, 2024
|
|
You have reached the monthly submissions limit
|
|
1
|
45
|
May 11, 2025
|
|
As a Professional Plan user, where to get "Direct User Support"?
|
|
1
|
34
|
April 29, 2025
|
|
Support technique
|
|
1
|
43
|
March 25, 2025
|
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Can't access past invoices since I have the free account now
|
|
4
|
34
|
March 21, 2025
|
|
How to buy paid version of Kobotool box?
|
|
3
|
98
|
March 11, 2025
|
|
User license
|
|
1
|
20
|
March 5, 2025
|
|
Usage option is not showing in my Account Settings
|
|
1
|
22
|
March 4, 2025
|
|
Received this message "yearly storage limits"
|
|
1
|
107
|
June 25, 2024
|
|
Inquiry About Data Retention After Subscription Expiration
|
|
1
|
171
|
February 11, 2025
|
|
Number of responses
|
|
2
|
63
|
February 6, 2025
|
|
5,000 response limit when sharing survey
|
|
1
|
61
|
January 27, 2025
|
|
Professional plan submission limits
|
|
1
|
35
|
January 15, 2025
|
|
Upgrading to Kobo Professional Plan
|
|
1
|
26
|
January 9, 2025
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