I encountered a problem with the submission of the survey through Enketo Web forms. One of my enumerators confirmed that she has already submitted around 20 submissions but I have not received any. I checked the device she was working with (an iPad), but there was no queue submission remained. I also tested that device by submitting a new submission and I did receive it. So, my question is what happened to the missing submission? Is there anyway to restore it?
Hi @Kal_Lam. I checked of both possible case scenarios you mentioned already. She was sure she submitted and there were also panels notified the successful submission. The link is also correct.
