The data is successfully sent but not received

User Support Account Issues
1

Dear sir

I need your help. Our enumerator uses the link xxxxxxx there are 3 respondents but I checked the data does not come in… I tried the link, the data was successfully sent but the data did not enter

4

@akoh, could you ensure your team that the data has been sent to the server? If yes, could you wait till tomorrow to see if the same gets synced with the server? Please update us so that we could help you out if the issue is still there.

5

I want to check but humanitarian.info server is not working (server error (500)). Will the problem be solved soon?

6

The server has already been restored @akoh!

7

Yes, it’s true, it’s been back a few days ago. Sorry for the late response

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