Please help, a member account (sumateracertif) cannot open the links in the Excel data that has been downloaded. This happened after the package extension.
@monitorsulawesi, have you made your project or data public? Media images will only load if the project is publicly accessible.
the project has been shared with the public.
Please help provide full access for all members of my account, so they can open links in Excel without any restrictions. Thank you
@monitorsulawesi, kindly please be informed that we are investigating this issue and will get back to you once we resolve it.
Alright, we look forward to hearing the good news,
Just a reminder, please prioritize this case as its status is very urgent. Many of our members are affected, and if no immediate action is taken, it will impact our internal work. Please respond promptly according to my previous instructions to grant full access to all our members. Thank you for your attention.
Please respond, what is the follow-up on this issue? Is there a solution yet? I need a response because until today I still cannot open the URL link to the downloaded Excel data, and I also cannot access it from the main account. Please respond as this is very urgent. Thank you.
