There was always a small risk that a keen user with the login & password details for the master account could access the survey online, change details, modify survey records etc

User Support Data Management
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Our team has recently started using Kobo Toolbox. Some staff have android devices and have installed Kobo Collect, some have iphones so use the online survey. Initially everyone used the ‘master account’ login details (the account used to build the survey form). Then we set up a new ‘data collector’ account and ‘shared’ the project giving the new data collector account add submissions and view submissions access. It took us a while to get it right (our shared forms were not showing up in app ‘get bank form’) , but we eventually found this post Redirecting to Google Groups (key text pasted below, thanks Tino) which explained that when sharing forms with others users, in the kobo collect app, in general settings, the URL should be https://kc.kobotoolbox.org (without user name). Then in the general settings username and password, we enter the details for the new ‘data collector’ account.

We didn’t have any problems before we started using the ‘data collector’ account, but there was always a small risk that a keen user with the login & password details for the master account could access the survey online, change details, modify survey records etc. Set up of a new data collector account gave us an added layer of security.

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On Monday, February 26, 2018 at 7:35:56 PM UTC+7, Bipin Jha wrote:

Is it possible that 2 or more people work in the same project using the same login credentials? Or if there is any other best way for working together in a same project?

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Hi Moya,

In the case of using multiple users in the same project you should do the following:

  1. In General Settings, enter the URL without the username into Collect, i.e. https://kc.kobotoolbox.org

  2. Enter the username and password of the person entering the data into the Username and Password fields in General Settings (that is the person whom you had granted access - not the user who created the project)

  3. Now go to Get blank forms; you’ll only see the forms that this secondary user has been given access to.

We’ll update the instructions to include this use case, thanks for pointing it out.

Best,

Tino

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Jenny, FYI …