This report cannot be loaded. error: <h1>Server Error (500)</h1>

[joelrhine]

Hi Community,

I have a similar problem with not being able to visualize the reports for a survey with submitted data. We are using the non-humanitarian server and the survey does not have any seclect_one_from_file or select_many_from_file question types. Although it does have select_one and select_many types. I have re-checked to confirm that there are no select one and select many typos. I can share the survey with you for troubleshooting if required.

Thanks,
Joel.

[hakan_cetinkaya]

Hi @joelrhine welcome back to the community!

For privacy and security reasons I suggest you to edit and redact the username, project name and server in a community forum and only share these information with someone from core team through private message when needed

In the meantime can you provide a screenshot of the error you’re getting?

[joelrhine]

Thank you, I edited the question. Here is the screenshot.

[Kal_Lam]

@joelrhine, could you provide me the following through a private message? Maybe I could have a closer look at your case.

• Username
• Project name
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Have a great day!

[joelrhine]

Hi @Kal_Lam, thanks I’ve messaged you privately.

[Josh]

Hi @joelrhine, I have created an issue for this that we will investigate further. In the meantime, unfortunately you will have to create reports manually from an export of your data

Autoreport fails with `TypeError unhashable type: 'list'`

[joelrhine]

@Josh thanks for your response,