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[jrefai]

Hello,

I’m new to KoboToolbox and get this error when I click on Reports.

Please advise.

Thank you!

[hakan_cetinkaya]

Hi @jrefai and welcome to the community!

Can you answer the following questions:

• Which server you are using?
• Which browser you are using?
• Is your browser up-to-date?

[jrefai]

Hi Hakan,

The server is Humanitarian - Multiple Clusters
The Browser is Chrome
And yes, the browser is up-to-date.emphasized text

[Kal_Lam]

@jrefai, would you mind sharing the following information through a private message so that I could have a closer look at your case:

• Username
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…