Post:
Hello KoboToolbox Community,
I submitted records using an Enketo web form, but the records have been stuck in my browser since yesterday and have not uploaded to the server.
I can see the queued records in the Enketo interface, but they are not uploading automatically, even with an active internet connection.
Details:
Form name: HALG WARD CONSULTANTS APPLICATION FORM - 2
Platform: Enketo Web (mobile browser – Android)
Issue started: Yesterday
Status: Records stuck in browser queue and not uploading
I am concerned about losing the data. Please advise on how to safely force upload or recover these records.
Thank you for your support.
Best regards,
Dahiru Umar Iliyasu
Welcome to the community, @Daha35! Could you kindly let us know the server and browser you are using? Please also let us know if your device is connected to a network. If not, you may not be able to make submissions to the server.
Firefox browser
@Daha35, could you also let us know the server you are using?
