Dear Kobotoolbox Community, I have an existing form with prior submissions. I added a new question and saved the changes without redeploying. After a few hours, when I signed in again, I encountered a translation error. I attempted to fix it by removing one language and keeping English as the defau…

Hi @safeproject Please see this post: [image] Unnamed languge issue Form Building Hi @llrp_fpcu1 , Our apologies for the delay on this issue. This was caused by a bug that our team fixed on Friday. However, for forms that were affected, you may still continu…

Welcome to the community, @safeproject ! Could you let us know if you have already started collecting data for the project? Could you also let us know the server you are using? As s quick check could you also try to list out the exact steps so that we could replicate your issue to identify if it’s a…

Hello, thanks for the response. I already start collecting data for the project. I think the server is non-humanitarian. My steps that I have taken are: I have an existing form with prior submissions. I added a new question and saved the changes without redeploying. After a few hours, when I s…

@safeproject , are you able to reproduce this issue again on a dummy project? We are also investigating this issue. It would be helpful if you could share with us the details for reproducing this issue. BTW, when you mentioned: [image] safeproject: I attempted to fix it by removing one languag…

Dear @pahoy , Thank you so much for checking on this issue. I appreciate it. I will try these steps you recommended and get back to you for any follow-up questions. Thank you so much.

Dear @pahoy , I followed the steps you recommended, removed the word label (or do I need to remove the entire column) and retain the English (en). I uploaded the form again but nothing changed, also the note_ty5jc43 still there.

@safeproject , all you need to do is … Download your form as XLSForm Check whether there are any unnamed translations in your form. You will need to check this manually under the survey tab, choices tab and the settings tab. If you feel like everything is okay, you could quickly validate this throu…

Dear @Kal_Lam , I checked the XLSForm - survey, choices and settings tabs, it includes unnamed/different column names as well as the data table in Kobo. Do I need to delete all of those in XLSForm and how? Thank you. [Screenshot 2026-05-12 at 6.31.02 PM]

@safeproject , you will only need to delete the language that has no translations from your XLSForm (not from the UI). Then upload the updated XLSForm to your project and redeploy. That should solve your issue. Just in case you would still need the previous form version you could extract it from the …

Hi @Kal_Lam , I have a new error encountered whenever I download XLSForm or trying to redeploy the form - Server Error 500. What to do with this type of error? Thank you in advance.