Trying to retrieve data through API for analysis in another application

Hi, I would like to request for help. I am trying to retrieve data from my kobo account into another application for analysis however despite submitting the right token and account details , the excercise has been unsuccessful. I however see a log of the requests in my account but the application fails to receive anything. What could be the issue?

@liv12_hn, have you gone through these support articles?

These support articles should help you solve your issue.

Thank you. It was helpful