I have a revised survey that I’m trying to deploy and add 10 team members to as contributors. We can’t open this survey to any submitter and need to manage the team members. I can’t add a team member - there’s an error dialog that says “User not found:” followed by the user name. As a test I added…

Hi @Byron and welcome to the community! There are 2 public servers for KoboToolbox, can you check if your team members are in the same server?

Unable to add new team members to a project

Kal_Lam April 17, 2024, 9:04am 3

@Byron, this post discussed previously is what @hakan_cetinkaya is trying to outline, which should help you identify your issue:

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