Unable to add submission permission to a user

[Kal_Lam]

Welcome to the community, @nurse_momo! Maybe this post discussed previously should help you solve your issue:

Unable to add KoBo user to share permissions

Hi @lwambulastevenluputa, Kindly please be informed that you will be able to share permissions only among user account that has been created within a specific server (i.e. within OCHA or within HHI) i.e. if you have accounts say Account_A and Account_B created under OCHA, you should be able to share the forms and project between Account_A and Account_B. However, you are not able to share it with Account_C say if Account_C has been created under HHI server. Hope it solved you issue. Have a gre…

This support article should also help you understand sharing permissions to a user:

Recently Updated Support Article: Row-Level Permissions

Dear All, Would like to inform you that with the recent release of a new feature we have also updated our support article Row-Level Permissions. [image] Please visit our Help Center Page to learn more about other support articles. [image]