Unable to create user account in OCHA server

[bobbyl64]

Hello! I am having the same problem: cannot create a new user account. Either I get a servor error 500 or username already exists… Can you help me as well?

[Kal_Lam]

Welcome to the community, @bobbyl64! Kindly please be informed that this issue has been resolved, and you should not see any error message when creating a user account with the OCHA server anymore.

Regarding the error message for the one you created, you could share the same with me through a private message, and I could activate it for you.

[bobbyl64]

Hello !

Thank you for the answer and solving the issue. I would like you to activate the account I created, but I don’t see how to send a PM?

[Kal_Lam]

@bobbyl64, you should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[bobbyl64]

I guess the PM function is through the email…. Since I did not see my previous answer by email in the topic.

So the users we did create are:

xxxxxxx

xxxxxxx

[Kal_Lam]

@bobbyl64, kindly please be informed that I have activated both your user accounts. You should now be able to use them smoothly.

[bobbyl64]

Thank you. I did figure out how to send PM even tho the images dont show in your responese! Ao it is with the small envelop in the top left corner… TY again!