Unable to delete projects

I have multiple old projects with data and those need to be deleted. When I try to do that I got error
{“detail”:“Unexpected KoBoCAT error 404: {“detail”:“Not found.”}”}

When trying to do this from legacy interface, the 500 error is given (and not all of the projects are visible).

Any hints howto get those projects deleted?

Hi @mikavilpo,

Welcome to the community! Could you provide us your user name and projects list that should be deleted in a private message. We would like to check it out for you from our end!

GOOD DAY!

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Hi @mikavilpo,

Are you receiving the following error message when trying to delete your project from your KoBoToolbox account?

image

GOOD DAY!

Yes, that is the error that I’m getting.

Hi @mikavilpo,

Please be informed that the developers are looking into the issue.

GOOD DAY!

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Hi @mikavilpo,

Please be updated that the developers are still working on the issue that you have raised and have found out the reason that is causing the same. For details you could follow the same in the link provided below:

Thank you for flagging this out through the forum!

GOOD DAY!