Unable to deploy if this problem persists, contact help@kobotoolbox.org please check your connection and try again!

[dipendra]

Dear KoboToolbox Support Team,

I hope you are doing well. I am experiencing an issue while trying to deploy a form on KoboToolbox. The form contains 400+ questions, and I am unable to deploy it successfully.
Could you please provide guidance on how to resolve this issue? Also, if upgrading to a paid plan would help, please share the pricing details and benefits for handling large forms.

[Kal_Lam]

@dipendra, have you validated your XLSForm through this online validator? The online validator should help you identify syntax issues, if any, present within your XLSForm.

Feel free to go through this post discussed previously (it should help you validate your XLSForm through the online validator):

Unable to deploy Server error 500

@okware_256, all you need to do is follow the steps outlined below: Open online validator. This screen appears as shared below: [Image 1] There press Choose File and upload your XLSForm. Once the XLSForm is uploaded there, press Submit. As soon as you press Submit, you will see something as shown below: [Image 2] Now press Preview in browser. If your XLSForm has issues, you will see errors and will not be able to open your XLSForm in a browser. But if your XLSForm doesn’t have issues, you wi…

BTW, please also be informed that the paid plan simply allows you to make more submissions and storage to your account (exceeding the threshold provided by the system). Has nothing to do with the deployment errors.