Unable to download Dataset in Label

User Support Data Management
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Dear community,

I trust this finds you well.

I uploaded a script which contain 5 different languages - English, Arabic, Spanish, Portuguese, and French. After the data collection, I tried to download the dataset in label to see what has been done. However, I noticed the dataset was downloaded in figure or numerical format instead of label.

At the value and header format heading, I could not find label under the column. Please is there any alternative ways to achieve this?

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Hi @Bashirmuheeb,

With different languages, you should select the language that you want to download your labels as:

Ekran görüntüsü 2025-08-05 152307
Ekran görüntüsü 2025-08-05 152307452×229 3.54 KB

For example, this screenshot shows one of my forms in 2 languages (Turkish and Arabic) if I choose one of them, my labels will be in that language.

Hope this helps, feel free to ask for more if needed.

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Hello Hakan,

Thank you so much for you feedback. I appreciated it greatly.

However, the issue I have now is that I am unable to download the dataset in label format even when I select English for download. It appears in value instead of pre-coded options.

Please find below screenshot for my script label:

image
image1340×567 22.8 KB

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Hi @Bashirmuheeb

Can you elaborate on this one? Maybe if you can share some screenshots of what do you mean by this? What were you trying to achieve and what is not happening right now?

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Hi Hakan,

Many thanks for your response.

This is what I mean by pre-coded option, at the choice tab, it contains list_name, name, and label. Under the name, it is designed with a value such as 1,2,3, etc. At the label, i specified what each value stands for. For instance, 1 - radio, 2- television, 3-newspaper etc.

So, when downloaded, the dataset appears in value (1,2,3) instead of text. That’s, radio, television, newspaper.

Instead of text, the value appears. Please find below the screenshot:

image
image638×616 6.93 KB

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I see your point now :slight_smile: Thank you for the screenshot.

I’m assuming your question is select_many. In this help article, it shows you what are the options to export select_many questions in the advanced settings:

As you can see in the help article:

Export Select Many questions as …: This option allows you to choose how you want “Select Many” questions to be exported. You can choose to export them as:

  • Single and separate columns: This is the default setting that will export a column with all the selected options in the “Select Many” question, as well as separate columns for each response.

  • Separate columns: Each response in the “Select Many” question will be exported into separate columns.

  • Single column: Selected responses in the “Select Many” question will be exported into a single column.

In the separate columns, the value 1 means the option was selected, while 0 means the respondent did not pick the option.

Take a look at the help article and play with your export settings to see if you can achieve the outcome you desire.

Feel free to ask for more if needed.

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@hakan_cetinkaya, :person_bowing: