Unable to download/export the data in XLS, showing error export failed

[Prithvi]

Dear team,

I have an XLS form, which is around 500 variables without any repeat group, but while downloading/exporting data in XLS, the export fails, and I can see an error message - “Row 0 or column 16384 is out of worksheet bounds.”

In CSV also data is also not downloading in a proper way, Need help to download the dataset.

With regards,

[Kal_Lam]

Welcome back to the community, @Prithvi! Have you tried downloading your data in XLS (legacy) format to see if you are able to download the data?

[Prithvi]

Hi Kal_Lam,

I tried to download in legacy but same issue, my CAPI tool is of only 400 rows, without any repeat groups

[Kal_Lam]

@Prithvi, could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

• Username
• Project name
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…