Unable to download some fields

User Support Data Management
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1

Hi,
I am having trouble getting data from some fields, even though they appear in the data section (Table view). I can see the data in fields, but when i try to download, the excel doesn’t have these fields.

Thanks.

2

Hi @rosine welcome back,

Can you check if Include data from all … versions checkbox is checked in your advanced options? You can see it in here: Exporting and Downloading Your Data — KoboToolbox documentation

3

Hi @hakan_cetinkaya ,
Thanks

I have tried that, and still, those fields are not showing up in my download.

4

@rosine can you show a screenshot of the data in your Table view, and the screenshot of the excel file where it should be?

5

hi, these fields are only visible in table view

Screenshot_20230123_115531
Screenshot_20230123_1155311428×747 37.9 KB

but they don’t appear here in selection of questions to be exported:

Screenshot_20230123_115659
Screenshot_20230123_1156591435×744 83.3 KB

6

@rosine,

  • Is that a matrix question?
  • Is that a repeat group?
7

It is a matrix question

8

@rosine, There was a problem with matrix question, github issue is still open. You can check the post by Josh, to see if the solution proposed by him solves your problem: