Hi @Duppre,
Welcome to the community! Please ensure one of the followings which might have missed from your side:
- Ensure your survey form has been successfully deployed from the KoBoToolbox form-builder
- Ensure your settings are correct in the KoBoCollect application
- Select the General Settings>Server>URL
- Your URL should be correctly set to get the deployed forms to your KoBoCollect application
- Choose one depending upon which server you use; https://kc.kobotoolbox.org/[account name] please do not use the [] while providing your account name. This link is for the non-humanitarian server. Similarly use the https://kc.humanitarianresponse.info/[account name] for the humanitarian server.
- Finally, press Get Blank Form.
