Unable to print the form from the previous view

[theusser]

Hello everyone

When I try to click the print icon in the previous view, it does not appear the window for printing. In some cases, when I click the print icon, the text fields duplicate. What could be the problem?
Thank you to solve it.

Best,
Thomas

[Kal_Lam]

Welcome back to the community, @theusser! Would you mind sharing me the following information through a private message so that I could have a closer look at your case:

• Username (yours as your as your colleagues)
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[Kal_Lam]

@theusser, I don’t have an issue printing your form. See screenshot below:

[theusser]

Good morning @Kal_Lam, I can also see this screen. But when I click the print button, the print window doesn’t appear. I see the form with double text fields only (see screenshot below). Is this a problem external to Kobo Toolbox?

[Kal_Lam]

@theusser, would you mind trying it with the Chrome browser to see how it behaves? FYI, I tried it with Chrome. Please also try updating your browser to its latest version for best performance.

[theusser]

Dear @Kal_Lam,

Thank you for the suggestion. Sorry to answer so late. I tried with Microsoft Edge an it works good. My Browser Firefox is updated at the latest version but it didn’t works.

Best,
Thomas