Unknown submission problem on data server. (409)

User Support Data Management
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I CANT EDIT ON FORMS IT SAYS Unknown submission problem on data server. (409).

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Welcome to the community, @quoire08! Could you kindly let us know the server you are using?

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I DONT WHERE TO SEE THE SERVER.

THIS IS THE LINK.: KoboToolbox

PROJECT NAME: ESMF 3A: Individual ARB Environmental & Social Performance (IA-ESP) Assessment

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server: eu server

please help we only have 1 month to fix our upload.

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Apologies for the delayed response, @quoire08! Would you mind sharing the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server
  • _id for those submissions that have this issue

Note: You could share with me a private message as outlined in the post discussed previously:

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@quoire08, the issue has been resolved! Thank you so much for your patience and understanding.

For more details, please feel free to have a look at the release notes:

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Hi Kal!

One question, I have the same problem. Can this 409 error be fixed without sharing the login credentials?

Thank u!

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I would appreciate any guidance you can give me on this matter. Thank you! @Kal_Lam