URGENT! sever slow down with Humanitarianresponse server 27/9/2021

Still not solved

now getting failed to list assets

@caneeraj, could we hold on till the server maintenance?

No problem , we can hold for the day.

Thanks a lot for updation

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Hello @aamra, @caneeraj, @caneeraj , @anilgnydn,

Sorry for the inconvenience.
OCHA database server is having some performance issues, especially during traffic peaks. We have scheduled a maintenance in two parts next Monday and Tuesday to upgrade the server.

HHI server maintenance is planned for this week. Second part is scheduled for later today (21:00 UTC).
@caneeraj, Unfortunately, we had some issues this morning on HHI. The issue has been fixed.

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Does this mean that our teams will suffer untill next week.

Currently our teams works on reporting and following up Covid-19 cases among students and teachers. And as you know this is an important and urgent matter.

So please update the server sooner than that.

Hope to hear from you soon

Hello @aamra,

Once again, sorry for the inconvenience. The maintenance plan is a big task and cannot be done
quickly. We are a small team. Be ensure that next Monday is the shortest delay we can offer.
It’s taking time to migrate the data without any loss. We (and our users) do not want to have a longer downtime than planned :wink:

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Hi all,

We have been facing the same issue here, with KoboHumanitarian, for quite some time now. :confused: Server very slow and sometimes we get the same error as aamra.

Hi @pmarques, the scheduled maintenance on the OCHA server will hopefully improve the situation :pray:

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