Dear KoBo team,
We are having sever slow down with Humanitarianresponse server, and we are unable to work on the system.
Abd-Rabu
@aamra, I just made a quick check and the server is OK at my end.
Dear @Kal_Lam I have also the same problem as I mentioned in the previous post. Please see attached file The page has been like this for almost 1 hour
The problem still exist and our teams unable to work on it.
We also have the same issue. Checked with many other Kobo Accounts; The same issue exists.
Thank you @aamra, @anilgnydn and @rahmat. We will have a look at it and see the issue that is causing the slow response.
@aamra, @anilgnydn, @rahmat the issue has been resolved.
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Many thanks @Kal_Lam and all the team.
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Dear @Kal_Lam,
Thank you for the support. However, we face the issue once again.
Would you kindly check.
Note: It is not only me to have the issue. There are some other colelagues as well who face such issue.
Thanks
@rahmat, are you still with the OCHA server? Are you still facing this?
Dear @Kal_Lam
The problem happened again. And our teams are suffering. We need your team help urgently.
I will send you one user suffer from the problem as example
Hope to hear from you soon
Abd-Rabu
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kf.kobotoolbox.org is showing 504 gateway error
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@caneeraj, if it’s the HHI server then it’s a scheduled downtime for our regular maintenance. FYR:
Hi @Kal_Lam
thanks for updating , please guide that how much time it may take as per below screen shot time is already elapsed but still 504 Gateway Time-out error is coming
Cheers !
Neeraj
It should be 3:30 your time.
As per our time its 04:21 Now but still we are not able to work on Kobo , same error we are getting
OK, could you wait for another half an hour or so to see if everything is OK.
