Username not found

[braulioangulo]

Hello!!

Why does a user’s kobo log show “username not found” in the username column?

[wroos]

Hello,

The previous discussion may help you to better understand.

_submitted_by field not showing up in XLS download file

An auto generated field _submitted_by does not show up in the XLS download. I can see the field when I look at the data page in Kobo or at the data from each submitted record but it is not there on the XLS nor is it visible to Power BI. Occasionally I get a submission with ‘username not found’ but that record will always have the correct username in the _submitted_by field. If I could use that field it would bypass the issue of the username not found problem. Why can’t I see that field exce…

Side-note: _submitted_by is meanwhile also showing in xls download.