@Kal_Lam , I tried with two other PCs. Still didn’t work. However, the SPSS export for other projects in my account worked well. Just for this 3 unique projects.
Yes. I have SPSS version 25 installed in my PC. Strange that this issue only affects certain projects in my account. Could it be that there is a setting that allow/ disallow data to be exported to SPSS?
Hint: SPSS syntax files, including the KoBo label export, can also be opened with a simple text editor like notepad.
@saadiah_ghazali
Did you check this form version with the Online validator?
Which server are you using?
Do you get labels well with download Excel label download, in all used languages?