Xls form Download Error

Hello, I noticed that, I couldn’t download xls form since yesterday. When I click data then download button it says processing and stays like that. Could you please check this bug. Thank you for your support.

Kind regards,

Same problem is happening, when I am trying to download data. It is showing “processing”. Need help.

Hi @anilgnydn, @Fakhrul,

Welcome to the community! Could you also inform us the server that is having this issue?

Have a great day!

Hi, I am trying to download data but it showing “processing” for long time.

https://kobo.humanitarianresponse.info/

Hi @anilgnydn, @Fakhrul,

Thank you for flagging this out! I tried this in the OCHA server and see the following (the processing never completes):

Also kindly please be informed that i have flagged this issue with the developers and shall let you know when solved!

Have a great day!

Hello Dear @Kal_Lam thank you for your quick reply and interest.

Kind regards,

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Thanks a lot, It’s now working.

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Hi @Fakhrul
This was an internal issue with our servers which have since been resolved after @Kal_Lam raised it . Thanks for confirming that this is currently working

Stephane

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Hi all,

I am using the https://kobo.humanitarianresponse.info/ server and still having issues. Can you see if the bug has been fully resolved?

Thanks!

Hello @globalbrigades , It is working properly right now.

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