ZIP download fails to finish

My zip files are not downloading. After some hours showing ‘pending… click to refresh’ status the download stops completely and it shows ‘failed’. I tried to use downloaditall from Firefox but still, the downloaded files are incomplete. Please, I need a solution to this problem, thank you in advance.

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Welcome to the community, @NoeliaVB! What is the tentative size of your media files?

Hello @Kal_Lam, my files are around 6 GB.

@NoeliaVB, have you tried this approach discussed in our previous post? It should solve your issue:

Is there a solution not using downthemall ? Because I have a script to process my media files and with downthemall all the files are outside the folders and it’s impossible to reorganize them all manually,

@NoeliaVB, this python script should help you solve your issue then: