As i have visited this link Downloading Photos and Other Media — KoBoToolbox documentation
the mozilla firefox Downthemall is not working. What will the best possible options?
Hi @ashish7654,
Could you let us know the place where you got stuck so that we could help you support from there onward.
Have a great day!
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Here is the video link of my problem
its around 8 to 10 GB might be
Hi @ashish7654,
8 to 10 GB seems to be a huge file. Well in this case would you mind using the Free Download Manager a third party software. It should solve your issue.
Have a great day!
1 Like
How to download with Free Download Manager do u have any steps to do that?
It did not work
Hi @ashish7654
If you search on how to use the specific free download manager you will find how to use it. In essence, a download manager simply downloads your files.
Stephane
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I just want the media to be downloaded as the media is more than 5gb its not downloadable directly. Do u have any idea?
Have you tried using the download manager suggested by Kaylan?
It did not work
Hi @ashish7654,
Try out as outlined below:
- Try this out with a smooth and fast internet as your file seems pretty large (greater than 5 GB).
- Make your data public (until the download finishes).
- Get the downloadable link as outlined in the post discussed earlier:
Hope it works for you.
Have a great day!
Hello @ashish7654, I had same issue of downloading large attachment file. I solved through api request. using curl … This is the script that gets the attachment
$ch = curl_init();
//your username and password for authentication
$username = ‘’;
$password = '’;
$authorization = “Authorization: Token your-token-api-here”;
curl_setopt($ch, CURLOPT_HTTPHEADER, array(‘Content-Type: application/json’, $authorization));
curl_setopt($ch, CURLOPT_USERPWD, “$username:$password”);
// set url
curl_setopt($ch, CURLOPT_URL, “https://kc.kobotoolbox.org/attachment/original?media_file=user_name/attachments/image_name”);
//return the transfer as a string
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
curl_setopt($ch, CURLOPT_HTTPHEADER, array(
'Content-Type: application/json',
'Connection: Keep-Alive'
));
// $output contains the attachment file
$output = curl_exec($ch);
// close curl resource to free up system resources
curl_close($ch);
1 Like
Hi @Suhsant,
Thank you for sharing this wonderful workaround to the entire community! It should benefit a lot of users having download issues with large Media Attachment ZIP. 
Expecting the same in the upcoming days as well!
Have a great day!
Hi @ashish7654,
Have you tried out what @Suhsant has advised you. TRY USING the API! It should solve your issue.
Have a great day!
1 Like
hello @Kal_Lam and @stephanealoo please let me know if there is API for only selected column or without attachment or media.
thanks in advance
Hi @Kal_Lam , I tried following @Suhsant solution, but as a result still there is attachment not found message. I want to ask as in answer in CURLOPT_URL section as you provided ‘https://kc.kobotoolbox.org/attachment/original?media_file=username/attachments/image_name’ , username means login username ? And image_name , where will we get this ? Do we need to call another API for it?
P,S : ashish7654 and me, we working in same project , and this is not solve till date, since question asked.
Thanks .
Welcome to the community, @sailenm! Do you mean you are not able to download media zip?
Thanks @Kal_Lam , yeah i cant download , i m following API way , and in CURLOPT_URL = https://kc.kobotoolbox.org/attachment/original?media_file=username/attachments/image_name
I am confuse on username and image_name ?
