Acces denied for all my projects

[Sebas-Celade]

Dear community,

I definitely have a problem trying to access my projects tonight, I get the following message:

What can be?

Thanks for your attention

[aliciaciee45]

Hello, I have the same error.

[Kal_Lam]

@Sebas-Celade, @aliciaciee45, could you also let us know the server that has this issue? It would help us troubleshoot.

[alisonperez]

Hi! Also having a trouble similar to them. In my case, this issue appears if I try to edit my deployed projects. Also, the URL to access the forms for deployed project issues a “Loading error” message.

I can still edit my draft projects though.

[hoanglong_axis]

@Kal_Lam @aliciaciee45 @Sebas-Celade
I also have the same issue, I can not access my project

[subkhi.hestiawan]

mee too please help, I couldn access my project and data inside

[hoanglong_axis]

@Kal_Lam I am in the kf.kobotoolbox.org server, and stuck in “Access denied” situation.

[aliciaciee45]

Thank you @Kal_Lam
Mine is https://kf.kobotoolbox.org/#/forms/a3wYEAiyocW8yeKpK69qmB/summary

Is this what you need?
Thank you very much

[Kal_Lam]

@Sebas-Celade, @aliciaciee45, @alisonperez, @hoanglong_axis, @subkhi.hestiawan, we are currently investigating the issue. We will get back to you once it’s resolved.

[aliciaciee45]

Thank you @Kal_Lam

[alisonperez]

Looks OK from my end already. Thank you!

[Kal_Lam]

Apologies for the inconvenience caused by the server outrage @Sebas-Celade, @aliciaciee45, @alisonperez, @hoanglong_axis, @subkhi.hestiawan, @hoanglong_axis. And thank you once again for your kind patience The server is now back running normally again!

KoboToolbox Team

[aliciaciee45]

@Kal_Lam Great news! thank you for the support

[Sebas-Celade]

Thanks Kal_Lam and team for the support and everyone for sharing. Yesterday I was able to continue working without problems on your server side

Greetings to all

[Kal_Lam]

@Sebas-Celade,