Browser support and hints for KoBoToolbox

Hi @wroos,

Thank you for coming up with this extremely good query. The discussion that should happen in this post should help a lot of KoBoToolbox users collecting data through Enekto aka web-forms.

Responding to query 1:

As outlined by Enketo it supports modern browsers viz. Firefox, Chrome, Edge and Opera.

Additionally, kindly please be informed that Enketo does not support Internet Explorer anymore. FYI: (source)

I have personally used Firefox, Chrome and Edge and i see them function smoothly. However there are some points where the browsers slightly matter. An example could be seen here.

Responding to query 2:

Regarding the browser version, I would say the latest the best. In this case try upgrading your browser to the latest version to get the best possible experience of the features that Enketo keep updating with time. However, if you find any issue with the latest version kindly please feel free to come up and report the same. We would always help linking issues to appropriate channels so that users could experience the same smoothly.

Responding to query 3:

Could you explain this again. Sorry could not understand you well.

Responding to query 4:

We have two support article that should answer this issue at the moment. They are Collecting Data through Web Forms and Troubleshooting Enketo Web Forms. We shall try to update them in the upcoming days so that most of the user’s queries are answered by these support articles. Besides, we would appreciate to have feedback as to what is still missing from the support article so that we could update them with time.

Responding to query 5:

We generally run the test with the browsers that we had at our PCs. Initially when testing i would simply test the new release through chrome but shall now test them with the modern browsers listed by Enketo i.e. shall test them through Firefox, Chrome, Edge and Opera.

@stephanealoo please feel free to add on to the post if i have missed any.

Have a great day!