Bug in select one from file question type in KoBoToolbox

esmatullaharifi · August 15, 2020, 9:30am

This link is not working, and also the select_one_from_file is not deploying and giving error for new and old forms using kobo.humanitarianresponse.info server.

Ysr3322 · August 15, 2020, 9:48am

Hi @esmatullaharifi,

Kindly have a look at this link : Select One or Many From External File Question Type
If it is possible to share with us the xls file of your form, so the community could help you.
Best,
Yasser

esmatullaharifi · August 15, 2020, 9:56am

Thanks for the reply.
Files already shared in the above discussion.

These are the files.

Ysr3322 · August 15, 2020, 10:23am

Hi @esmatullaharifi,

I could deployed the form successfully. Could you please share with us a screenshot of the error.
Best,
Yasser

esmatullaharifi · August 15, 2020, 10:49am

Yes. Here I attached the screenshot of the error.

Ysr3322 · August 15, 2020, 10:59am

Hi @esmatullaharifi,

This issue is related to previewing the form, but when you deployed the form it will work perfectly.
I think we have to raise this issue to be solved by the developers.
Best,
Yasser

stephanealoo · August 15, 2020, 5:03pm

Hi @esmatullaharifi and @Ysr3322
Just to be sure we are capturing every angle of this, by any chance did anyone of you try this form on the HHI servers?

Stephane

Ysr3322 · August 15, 2020, 5:21pm

Hi @stephanealoo

Yes, I faced the same issue on OCHA and HHI server when I am trying to preview the form or edit it through the form builder. Kindly have a look at the screenshot.

Best,
Yasser

stephanealoo · August 15, 2020, 5:29pm

Thanks @Ysr3322
So logically speaking, I think at preview select_one_from_file is trying to read a file that is not uploaded/recognized, it therefore may be rendering this as an error. I will document this for the developers.

Thank you so much for highlighting this.

Stephane

esmatullaharifi · August 16, 2020, 4:02am

Dear @stephanealoo,
This form was OK before and when I re-uploaded this to server without any change, this error occurred.
Technically we say that something happen in server side which cause this error.

Kal_Lam · August 17, 2020, 6:50am

Hi @esmatullaharifi, cc: @Ysr3322,

Kindly please be informed that this is a known bug which was discussed previously. FYI:

https://community.kobotoolbox.org/t/select-one-or-many-from-external-file-question-type/5268/14

Also please be informed that a GitHub issue has already been created for the same. You could follow it here:

github.com/kobotoolbox/kpi

select_one_from_file question type issues in KoBoToolbox form builder user interface

opened 06:02AM - 12 Jun 20 UTC

Kalyan-Lama

bug formbuilder check-if-stale

## 2 issues observed with `select_one_from_file` question type issues in KoBoToo…lbox form builder user interface #### First issue: An error message (for the `select_one_from_file` question) is seen while trying to edit a survey form as shown in the image below: ![Image 1](https://user-images.githubusercontent.com/50188479/84469265-5d670980-aca0-11ea-9c2e-b094d33cebae.png) #### Second issue: The `select_one_from_file` question disappears when 1) editing 2) saving and 3) redeploying the survey form that has already been deployed. The form builder user interface would only have the remaining questions (other then the `select_one_from_file` question) as shown in the image below: ![Image 2](https://user-images.githubusercontent.com/50188479/84469497-e4b47d00-aca0-11ea-8ef7-14594e175521.png) ## Steps to Reproduce 1. Deploy a survey project with `select_one_from_file` question type. 2. Edit the survey project with `select_one_from_file` question type. **(You should now be able to see Issue 1 listed above)** 3. Save the survey project with `select_one_from_file` question type. 4. Redeploy the survey project with `select_one_from_file` question type. 5. `select_one_from_file` question from the form builder user interface disappears. Check by going through Forms>edit. **(You should now be able to see Issue 2 listed above)** ## Expected behavior 1. Should not see an error message as outlined in `First issue`. 2. The `select_one_from_file` question should not disappear as outlined in `Second issue`. ## Actual behavior 1. See an error message as outlined in `First issue`. 2. The `select_one_from_file` question disappears as outlined in `Second issue`. ## Additional details The data collected and stored (in the KoBoToolbox server) for the `select_one_from_file` question however does not get lost with the error message being displayed and questions getting disappeared. ## Reference xlsfrom: [Select One From File.xlsx](https://github.com/kobotoolbox/kpi/files/4769003/Select.One.From.File.xlsx) ## Reference csv file: Please extract the csv file from the flowdock thread as GH does not seem to support the same. ## Flodock thread: https://www.flowdock.com/app/kobotoolbox/support/threads/L4h_2ybNlTQ0cHmIh5qani6R5yu

Have a great day!

wroos · September 21, 2023, 6:49pm

mdkhamru asked 2021 already: When will this be fixed, please?
(It is a bug from 2020.)

Kal_Lam · April 3, 2024, 8:12am

@esmatullaharifi, @Ysr3322, @wroos, kindly please be informed that the formbuilder now supports the select_one_from_file and the select_multiple_from_file question type. Hence, you should no longer see the error message for these question types.

For more details, please feel free to see our announcement here: