Can not find my survey questions and can not reset my password

@Kal_Lam

I tried resetting password dozens of times. But, I don’t get the link in email to reset password. Here is the snippet of it.
Moreover, the request email to reset my password can not be received by you. How strange!
{Don’t you think it is the flaw in your system??}

I am in dire need to access my survey form. I am just losing my time. Would you please understand???

I have reset your password!