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Unable to access Account (username & password)
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2
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14
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August 18, 2025
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On how to find lost username and deleted data
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1
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19
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August 5, 2025
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Login issue on KoboCollect
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7
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48
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April 22, 2025
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My account is inactive and I just sent an email to Kobo support but it takes me back to this forum
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9
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40
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March 24, 2025
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Account data security
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8
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39
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March 6, 2025
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Changing email address without password for previous one
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4
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50
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December 20, 2024
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I just log in with the correct link, but still received the following error message
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5
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27
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December 13, 2024
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Unable to log in... help
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3
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428
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June 29, 2023
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The username and/or password you specified are incorrect
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1
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1299
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March 15, 2023
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I cant log in into my account, it says wrong password or username
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1
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194
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November 10, 2024
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I have been trying to log on to y my kobo account but it taking me to page asking me that the updated term and privacy policy warrant me to agree first, I did click agree yet i cant access my account
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3
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25
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November 2, 2024
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My email is nolonger registered on Kobo
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1
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16
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September 26, 2024
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My KOBO ID not Working, I am trying to reset the password but not working
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1
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22
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August 19, 2024
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Unable to Login, what to do?
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3
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627
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April 3, 2022
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My account is inactive
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6
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448
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September 6, 2023
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Problem with password to sing in
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6
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87
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June 6, 2024
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How to recover admin password
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1
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66
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May 31, 2024
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Log all other devices out after changing KOBO account password
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2
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246
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March 4, 2024
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Process to reset her password with another compte email or phone adresse
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1
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135
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February 17, 2024
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Failing to login my credentials
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4
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437
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February 13, 2024
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How to change ownership?
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3
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266
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November 27, 2023
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Accessing old account
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1
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169
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November 23, 2023
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I did not login for couple of weeks and now I want to access my survey forms for data collection
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1
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243
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July 3, 2023
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Unable to reset my password
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2
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169
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October 12, 2023
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Kobo collect fails to handle some password characters that are accepted by eu.kobotoolbox.org web application
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5
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347
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September 27, 2023
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Can't find the account and data has been entered :(
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3
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284
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September 14, 2023
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Retrieving password
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2
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182
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August 21, 2023
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Changed my account's email id and password which was given for checking purpose even without authentication
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1
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248
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July 28, 2023
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Lost data after resetting password
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8
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344
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July 9, 2023
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Account problems - projects missing
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1
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352
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May 15, 2023
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