|
Password reset email not received EU-based server
|
|
2
|
19
|
April 16, 2026
|
|
Password recovery
|
|
1
|
9
|
March 13, 2026
|
|
Updated password several times, but it keeps saying that my password or email is not correct
|
|
1
|
14
|
February 4, 2026
|
|
I lost access to my account linked to a questionnaire
|
|
1
|
52
|
November 20, 2025
|
|
Unable to access Account (username & password)
|
|
2
|
62
|
August 18, 2025
|
|
On how to find lost username and deleted data
|
|
1
|
43
|
August 5, 2025
|
|
Login issue on KoboCollect
|
|
7
|
78
|
April 22, 2025
|
|
My account is inactive and I just sent an email to Kobo support but it takes me back to this forum
|
|
9
|
57
|
March 24, 2025
|
|
Account data security
|
|
8
|
60
|
March 6, 2025
|
|
Changing email address without password for previous one
|
|
4
|
78
|
December 20, 2024
|
|
I just log in with the correct link, but still received the following error message
|
|
5
|
38
|
December 13, 2024
|
|
Unable to log in... help
|
|
3
|
434
|
June 29, 2023
|
|
The username and/or password you specified are incorrect
|
|
1
|
1327
|
March 15, 2023
|
|
I cant log in into my account, it says wrong password or username
|
|
1
|
302
|
November 10, 2024
|
|
I have been trying to log on to y my kobo account but it taking me to page asking me that the updated term and privacy policy warrant me to agree first, I did click agree yet i cant access my account
|
|
3
|
31
|
November 2, 2024
|
|
My email is nolonger registered on Kobo
|
|
1
|
22
|
September 26, 2024
|
|
My KOBO ID not Working, I am trying to reset the password but not working
|
|
1
|
29
|
August 19, 2024
|
|
Unable to Login, what to do?
|
|
3
|
628
|
April 3, 2022
|
|
My account is inactive
|
|
6
|
472
|
September 6, 2023
|
|
Problem with password to sing in
|
|
6
|
94
|
June 6, 2024
|
|
How to recover admin password
|
|
1
|
72
|
May 31, 2024
|
|
Log all other devices out after changing KOBO account password
|
|
2
|
301
|
March 4, 2024
|
|
Process to reset her password with another compte email or phone adresse
|
|
1
|
143
|
February 17, 2024
|
|
Failing to login my credentials
|
|
4
|
454
|
February 13, 2024
|
|
How to change ownership?
|
|
3
|
294
|
November 27, 2023
|
|
Accessing old account
|
|
1
|
181
|
November 23, 2023
|
|
I did not login for couple of weeks and now I want to access my survey forms for data collection
|
|
1
|
248
|
July 3, 2023
|
|
Unable to reset my password
|
|
2
|
174
|
October 12, 2023
|
|
Kobo collect fails to handle some password characters that are accepted by eu.kobotoolbox.org web application
|
|
5
|
375
|
September 27, 2023
|
|
Can't find the account and data has been entered :(
|
|
3
|
291
|
September 14, 2023
|
