Hi, I cannot log into my account, I am using the Global server as based in the UK. I have reset password but still not working. I get the following message as seen in the screenshot attached; ‘An error occured’
Best wishes
Catherine
Best wishes
Catherine
Welcome back to the community, @cp622! Kindly please be informed that we are investigating this issue and will update you once we resolve it.
Thank you Kal_Lam
1 Like
@cp622, could you kindly share with us your username and server through a private message so that we could fix it for you?
@cp622, please be informed that the issue has been resolved now.
Feel free to reach us if it persists! Apologies for the inconvenience caused!
Many thanks Kal_lam, I can confirm I successfully logged in,
Best wishes
Catherine
1 Like
