Kindly please be informed that there are two servers (HHI and the OCHA) for KoBoToolbox. If you have an account in one of the server and you try to open your account through the link for the other server, you are unable to login. Thus it’s important that you login with the right link.
For an HHI account, try login through this link
For an OCHA account, try login through this link
If you still have login issues with the link provided above, please reach us through support@kobotoolbox.org. We shall reset your login password. But for this please reach us back with the following information (from the email that you registered your KoBoToolbox user account):
- Username
- Server (HHI or OCHA)
- Email ID
