Cannot logout of KoBoToolbox account

Description

I am not able to logout of a KoBoToolbox account. This has happened several times over the past few weeks. It usually resolves itself at some point, but often involves trying multiple times over a few days. I collaborate on surveys with a few colleagues and occasionally need to switch between accounts, but am not able to do that right now.

Steps to Reproduce

  1. Login to account (Actually, the problem usually arises because I am “always logged in” so I am already logged into the account when I open KoBoToolbox and then cannot logout.)
  2. Click on account icon.
  3. Click logout.

Expected behavior

Expected to be logged out of the account.

Actual behavior

Nothing happens. Stays on main project page.

Additional details

I’m using a Chrome web browser and have tried clearing the cache, but that doesn’t seem to do anything. Clearing the cache logged me out of the community forum, but I am still logged into my colleague’s KoBoToolbox account.