Can't acess to my kobotool box account

I can’t access to my account , i tried to reset password many times but failed messages keep appear on screen
could you please help

Welcome to the community, @nada! You could reach out to support@kobotoolbox.org for password-related issues. When reaching out please be sure that you also provide the following information through the email that was registered to your user account:

  • Your username
  • Email id registered to the user account
  • Server you are using

thank you ,problem solved

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