Can't acess to my accout

[nada]

I can’t access to my account , i tried to reset password many times but failed messages keep appear on screen
could you please help

[Kal_Lam]

FYR:

Can't acess to my kobotool box account

Welcome to the community, @nada! You could reach out to support@kobotoolbox.org for password-related issues. When reaching out please be sure that you also provide the following information through the email that was registered to your user account: Your username Email id registered to the user account Server you are using