Hi all, based on below link, I am trying to get the data from Kobo to excel using query so I can refresh when I need instead of re-donwloading the data. It worked for projects with less #of submissions but it gives “Timedout error” in projects with more submissions. Any help please? I use the global server. Thanks
So the problem is if your data is more than 30000, kobo connection time out without downloading the data to excel. So there is a work around by the limiting the the total number of submissions for each connection. You can check the topics below