Hi, I am having trouble viewing the data reports, usually the table will display the field titles, but now it doesn’t, and only display as code numbers under each table. I am currently using the community plan and I have a notification that says “You are approaching your monthly submission limit. Please upgrade your plan as soon as possible.” I am not sure what does it mean and whether the issue I am facing is due to this? I need to have access to getting more submissions coming in for this projects over the next month. So do I need to upgrade to professional to get to see the data field, but I was able to before… Could you please guide me and help me with this issue ASAP?
I would really appreciate your immediate assistant and recommendation on this. Thanks!
Hi @s1990 and welcome to the community!
Can you share a screenshot of the code numbers that you mentioned in here:
Thanks for your reply! This is how it looks, you see the numbers below the graph, they are supposed to be the names of the areas, and a few weeks ago they were displaying, but I don’t understand why now they just display as these numbers.
Hi @s1990,
Do you have two or more languages in your xlsform?
And are your labels in the label::(language) format?
Yes, in Thai and English.
label::Thai (th)
label::English (en)
It seem that if the form has at least 2 languages and/or has label::(language) the XML values are shown in the report view instead of labels.
This was discussed in detail in this post, I strongly suggest you to take a look at it:
In short:
- Changing one of the labels to
labelformat, instead oflabel::(language)format should solve the issue.
Please try that in a dummy form first to save you from risks.
Hi @hakan_cetinkaya thanks very much! I changed into label and replaced the form, now it does show me the labels instead of XML values. Very strange as to why it was not a problem before, but thanks again!
i cant found it Kobotool format(blank form ,send …
