Downloading issues

[Kal_Lam]

@Mossab, let us discuss here:

Unable to download the data

Hi everyone, I am facing a problem, After I export the data in excel form I can’t downloads them the server send a message “403 Forbidden”, I tried many times and still facing this problem, I have 3 surveys on my account 2 of them I didn’t face any problem. this problem only with one of these surveys.