Draft Data missing after Failed to execute ‘transaction’ error

[jorcabrera]

@rhutomo Welcome to the forum.

This appears to be related to a browser‑specific issue. Kindly refer to the thread below for further guidance.

Issues Submitting Responses

We are currently facing an issue while submitting responses through our KoboToolbox form. When users click on “Submit”, the following error message appears: “Failed to execute ‘transaction’ on ‘IDBDatabase’: The database connection is closing.” We would highly appreciate your urgent support in resolving this issue as soon as possible, since we are currently conducting a large-scale survey and require a high number of responses. Unfortunately, if participants face submission errors, many of the…

Also, if you want to upload your unsent records manually, feel free to check out the documentation:

Manually Uploading Submissions — KoboToolbox documentation