Error 500 when entering a new user into Kobotoolbox

al crear un nuevo usuario sale error 500 para poder entregarle acceso a un nuevo formulario pero no hemos podido

Welcome to the community, @pnavarro80! Kindly be informed that we are currently investigating this issue and will work on fixing it. In the meantime, if you have already created your account but have not received the activation link, please feel free to reach out to us at support@kobotoolbox.org, and we’ll help activate your account from our end.

Gracias! me di cuenta que con el dominio mayma.org no se ha podido crear usuarios, sin embargo sí con un correo genérico como gmail.com

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@pnavarro80, which server are you trying?

El mismo de kobotoolbox adjunto pantallazo

@pnavarro80, feel free to reach us through support@kobotoolbox.org. I could then check the server to see if your account has already been created.